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APS Medical Billing is an industry leading billing and revenue cycle management company that provides services to more than 250 physician groups across the country.

Be a part of a growing and successful company. Our employees are why we succeed, and we have opportunities for candidates who are passionate about results. Apply now!

Job Openings

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New Listing
Human Resources Generalist/Manager

Full Time

Toledo, OH

The Human Resources Generalist/Manager is responsible for the daily management of HR activities, managing and the administration of company programs, policies and procedures.  The person in this position will need to have knowledge and engage in techniques of change management.

Requirements

  • Bachelor’s degree in Human Resources, Business
  • A minimum of at least 4 years of prior HR experience with a desire and ability to grow into a larger role
  • Knowledge about local, state and federal legislation and regulations
  • Excellent verbal and written communications
  • Self-motivated and a problem solver
  • Strong computer and organizational skills with the ability to manage several projects simultaneously
  • Ability to act with integrity, professionalism and confidentiality

Essential Duties and Responsibilities

  • Ensures compliance with local/state/federal employment laws
  • Handles new hire process, orientation, etc., and conducts exit interviews
  • Manages and assists in the development of new approaches, policies and procedures to effect continual improvements in efficiency of the department
  • Reconciles and approves invoices
  • Maintains Employee Handbook and oversees distribution and signatures
  • Provides employees with information about policies, company requirements, opportunities for promotion, etc.
  • Assists in the disciplinary process, investigates employee issues and conflicts and brings them to resolution and terminations
  • Assists with the FMLA/ADA process
  • Follows up on Workers Compensation training and reporting
  • Assists and works with recruiting
  • Establishes and maintains department records and reports
  • Responsible for coordinating company functions and activities
  • Performs other duties as necessary
New Listing
Customer Service Call Center Manager

Full Time

Toledo, OH

APS is looking for an experienced Customer Service Manager for our inbound call center.  This person will manage a team of Customer Service Representatives and Supervisors who provide medical billing account feedback to patients.  

Requirements

  • Hire and manage staffing levels to ensure continuous, quality customer service
  •  Assist in the development of staff
  • Monitor calls, call volumes, trends and reporting to recommend procedures to ensure customer satisfaction and improve revenue cycle performance
  • Monitor phone calls, call volumes and administer procedures to ensure customer satisfaction
  • Coordinate resolutions of customer-escalated issues and guide representatives through difficult calls/issues or assist with calls that cannot be fielded by the representative
  • Provide supervisor training, regular reviews and evaluation processes that lower attrition and increase call quality
  • Promotes relationship management values

Qualifications

  • Bachelor’s degree or a minimum of 3 years managerial experience in a call center
  • Understanding of third-party and insurance billing processes
  • Flexible and adaptable
  • Problem solving and Decision making skills
Practice Manager

Full Time

Toledo, OH

APS is looking for a Practice Manager who serves as the primary day-to-day interface with our clients for their billing and reimbursement activities. Primary practice specialties include, but not limited to, pathology and radiology groups.

This person must understand the revenue cycle management functions and be able to clearly communicate financials with the clients, as well as troubleshoot issues, resolve problems and provide guidance for solutions.  The Practice Manager also establishes relationships with new clients and manages the transition process for multiple clients throughout the US.

  • Manages all areas of the financial aspects of the revenue cycle for our clients
  • Monitors fee schedules – fee schedule analysis
  • Provides clients with reports that allow them to manage their practices
  • Conduct onsite business meetings with clients to discuss financial reporting and industry news, standards and other topics of interest related to the specialty
  • Works with staff to ensure revenue maximization by making certain all revenue cycle management functions are carried out expediently and correctly

Requirements

  • Bachelor’s degree or equivalent combination of formal training and experience
  • Strong understanding of third-party and insurance billing processes (pathology and radiology)
  • Strong knowledge in finance or accounting
  • Advanced knowledge of revenue cycle management
  • Excellent verbal and written communications, presentation and negotiation skills required internally and externally with all levels of management

This position requires 60% of travel (including overnight trips).

Customer Service Representative

Full Time

Toledo, OH

In this position, the person will answer patient calls regarding their bills, EOBs, payment plans, etc. This is a fast paced, heavy volume position.

Requirements

  • Call center or office experience
  • Medical billing knowledge a plus
  • Resolves patient issues and documents call information
  • Typing/keyboarding skills
  • Knowledge of Microsoft Excel and Word
  • Ability to multitask on and in-between calls
Medical Insurance Biller

Full Time

Toledo, OH

In this high volume position, the person will follow up on unresolved claims within the standard billing cycle timeframe.  The Medical Insurance Biller will investigate, identify, research and appeal denied claims.  Accuracy and ability to meet deadlines is imperative.
 

Requirements

  • Minimum 1-3 years of medical billing experience
  • Familiar with billing guidelines and regulations in various states; across government and non-government insurance carriers
  • Strong medical billing A/R follow up
  • Experience with UB-04 billing
  • Highly organized and detail oriented
  • Ability to work in a fast paced and rapidly changing environment
  • Understanding of medical terminology, medical billing practices and billing reimbursement is essential
  • Strong computer and typing skills
  • Excellent communication skills
Medical Coder

Full Time

Toledo, OH

Seeking certified professional coders with experience in pathology and radiology to become part of our progressive team. This position works with clients to ensure proper documentation for charge capture and remains current with industry guidelines.

Requirements

  • Demonstrate ICD-10-CM proficiency
  • Demonstrate understanding of the CPT guidelines for separate procedures, bundling and add-on-codes
  • Experience in abstracting medical records for accurate CPT code assignments
  • Experience in anatomic pathology, diagnostic radiology preferred
  • Understanding and application of CMS initiatives, including NCCI edits, PQRS and NCD/LCD policies
Credentialing/Provider Enrollment Specialist

Full Time

Toledo, OH

This position verifies the credentials of healthcare providers are in compliance with state and federal standards, communicates with physicians and clients to obtain credentialing documents, receive/process all initial credentialing/re-credentialing applications and manage license, insurance, and DEA expirations for providers.

Requirements

  • Minimum of 1-3 years of experience in a medical billing setting
  • Proven ability to multi-task and handle heavy workloads (maintain credentialing efforts for over 150 physicians)
  • Detail oriented
  • Maintain strict level of confidentiality
  • Must be proficient with Word and Excel
  • Possess excellent written and verbal communication

Why Work With Us?

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APS Medical Billing has established a foundation of trust that unites people and technology to provide industry leading revenue cycle management. We invest in our team to grow as individuals, which leads to organizational growth.

See the Benefits

Are you ready to start seeing increased revenues? APS’ expertise and commitment to service can get you there.
Begin your partnership with APS Medical Billing.
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